Is AV device warranty management part of your maintenance service?

Yes, warranty management is included and will be detailed in your Service Definition Document. All new equipment supplied by Cinos comes with a minimum 12-month manufacturer warranty. If the manufacturer’s warranty extends beyond this period, Cinos takes full responsibility for managing the warranty throughout the duration of your maintenance contract. All product warranty processes, administration, and pre-registration activities will be completed by Cinos on your behalf.