Audio Visual and Managed Communications Solutions for Emergency Services
Protecting and serving the public is at the heart of what the emergency services do. To do this in the most effective way possible the systems they use must function at peak efficiency 24 hours a day, 365 days a year. Unreliable technology which is difficult to use and maintain is simply not something the emergency services can afford. Whether it is orchestrating operations from the control room, analysing multiple sources of information in real time or communicating with the public and collaborating with internal teams and agencies across the UK, the systems emergency services use must be easy-to-use, robust and reliable to ensure their efforts are focused in the right area – protecting and serving the public.
Cinos have a longstanding history of working with emergency services across the UK. This in depth experience, coupled with our unmatched expertise in the audio visual and communications space means we understand the unique requirements and complexities that come with operating in this sector. Our rich heritage in AV positions us perfectly for the sophisticated requirements of mission-critical command and control environment. We combine state of the art visualisation products with intuitive control capabilities, underpinned by best-in-class switching and distribution technology to facilitate real-time collaborative decision making in high pressure situations.
Furthermore, our expertise in the managed communications arena is key in helping drive digital transformation for the emergency services. We can provide sophisticated contact centre solutions for 999 and 111 critical services, underlined by a digital-first public engagement strategy which makes contact with the emergency services more accessible, relevant and responsive. Our incident management and online meeting services, underpinned by our better together approach to collaboration ensures internal and inter-agency communications for the emergency services is seamless in every and any given situation.
If you are seeking professional guidance for your project and would prefer to speak directly with an expert, please do not hesitate to get in touch. Our team are on hand to discuss your requirements so why not get the ball rolling today.
By nature, emergency services command and control rooms are mission critical environments. They are the centre of operations for blue light organisations including police, fire, and ambulance services, helping orchestrate the strategy and responses required to protect and serve the public every day. The demand on these control rooms cannot be understated. As the variety of data sources that inform decision making and actionable intelligence grow, it’s vital that control room personnel can quickly understand problems, determine effective action, and provide situational awareness.
Cinos have a longstanding history of optimising and supporting command and control environments for the emergency services. We are recognised as one of the leading AV solution providers in the UK and have worked with some of the biggest names across the UK public sector. This extensive experience and expertise, underlined by an ethos of delivering excellence in everything we do sets us apart from other providers and this is not just a self-proclamation, it is backed up by our sector-leading customer retention.
Always-on, robust and effective communication is absolutely vital for emergency services to operate at the highest levels. To ensure this is possible, emergency services must overcome a multitude of challenges when it comes to their communication infrastructure. Their systems must be able to seamlessly integrate across different departments and different agencies, as well as providing the ability for legacy systems to connect with ease. These systems must work together, in unison, after all, a failure in communication for the emergency services could really be a matter of life or death.
Our extensive experience in delivering always-on critical communication solutions for public sector organisations positions us as your go-to partner for emergency services looking to enhance their contact centre, unified communications, and collaboration capabilities. We offer fully managed services covering telephony, UC&C and video conferencing with options to deploy on-premise, or via public, private or hybrid cloud, delivered from the UK’s most secure data centres.
