FAQ Categories: Yealink Microsoft Teams Rooms

  • Do Yealink offer a cloud management platform?

    Yes. Yealink provides the Yealink Management Cloud Service (YMCS) — a comprehensive, cloud-based platform designed to simplify the deployment, monitoring, and maintenance of Yealink devices across hybrid workplaces. From meeting rooms to personal workspaces, YMCS gives IT teams complete visibility and control from a single, secure dashboard.

    Through YMCS, administrators can remotely deploy updates, monitor device performance, and troubleshoot issues in real time. Features such as connection topology mapping, remote desk control, and automated alerts for device status or firmware issues help maintain uptime and streamline management.

    Built on Microsoft Azure, YMCS ensures robust data protection and enterprise-grade security. With support from Cinos, organisations can integrate YMCS into their Yealink Teams environments, enhancing operational efficiency and maintaining consistent performance across every workspace.

  • What’s included in a typical Yealink Teams Room installation?

    Before carrying out a Yealink installation for Teams Rooms, Cinos will work with you to understand your specific requirements. This will involve understanding the number of meeting spaces you are looking to equip, assessing the room sizes and acoustics and any special requirements you have such as divisible or multipurpose meeting spaces.

    Our experts then design a tailored Microsoft Teams Rooms setup, integrating the right Yealink devices, display solutions, audio systems, and control elements for your spaces. Every stage of the installation is managed by Cinos, from configuration and testing through to full integration with your Microsoft Teams platform and wider IT network, with a strong focus on creating an intuitive, user-friendly experience for all attendees.

  • Are Yealink phones certified for MS Teams?

    Absolutely. Cinos provides comprehensive support and maintenance for Yealink Microsoft Teams Rooms to ensure your meeting spaces remain reliable, secure, and fully functional. We design a maintenance plan tailored to your organisation’s requirements, whether that involves a single room or an entire estate.

  • Do you offer support and maintenance for Yealink Microsoft Teams Rooms?

    Absolutely. Cinos provides comprehensive support and maintenance for Yealink Microsoft Teams Rooms to ensure your meeting spaces remain reliable, secure, and fully functional. We design a maintenance plan tailored to your organisation’s requirements, whether that involves a single room or an entire estate.

    • Access to our 24x7x365 specialist service desk for remote support.
    • Onsite engineer assistance within four hours, Monday to Friday, when required.
    • Coordination with local teams and third-party providers to ensure access and seamless operation.
    • Pre-testing and deployment of software and firmware updates to minimise disruption.
    • Warranty management for all new equipment, with Cinos handling all administration and manufacturer liaison.

    With Cinos managing your Yealink Microsoft Teams Rooms, you can be confident that your technology will perform at its best, supporting productive, uninterrupted collaboration for all users.

  • What are the best devices for a Yealink Teams conference room?

    The best devices for a Yealink Teams conference room depend on the size, layout, and functionality you need. Yealink offers a wide range of systems, from compact MeetingBar solutions such as the A10 and A30 to powerful MVC series kits including the MVC 640, MVC 860, and S90 for larger or more complex environments. The Yealink MeetingBoard Pro also offers an all-in-one solution suitable for any space. As a trusted partner, Cinos can assess your requirements and recommend the most effective configuration for your meeting rooms.

  • Do Yealink Teams Rooms cover all sizes of meeting spaces?

    Yes. Yealink Teams Rooms can be deployed in meeting spaces of any size, from small huddle rooms to large boardrooms. With a range of devices such as the MeetingBar A10 for compact spaces, the MVC 640 and A50 for medium to large rooms, and the MVC S90 for boardrooms, Yealink offers a scalable portfolio that ensures consistent Microsoft Teams experiences across every workspace. If you are unsure on which device will best meet your requirements, please get in touch with our team, we would be delighted to help.

  • What are the benefits of using Microsoft Teams Rooms with Yealink systems?

    Using Microsoft Teams Rooms with Yealink systems delivers a consistent, high-quality meeting experience across every space, from huddle areas to large boardrooms. Yealink’s certified Teams Rooms solutions combine AI-powered audio and video, intuitive room control, and enterprise-grade security to enhance collaboration for all users. With Yealink deployed across your estate, your teams benefit from a familiar and seamless Microsoft Teams experience supported by centralised device management and monitoring via the Yealink Management Cloud Service.

  • Can you advise on Microsoft Teams Rooms licensing requirements?

    Yes. Microsoft Teams Rooms require specific licences to function, separate from standard Microsoft 365 or Teams subscriptions. At a minimum, each Teams Room needs a Microsoft Teams Rooms Standard or Premium license, which provides the software and cloud services required to schedule, join, and manage meetings from a Teams Room.

    Cinos can help you identify the correct licensing based on the number of rooms, types of spaces, and the features you require. We can also advise on add-ons or upgrades, such as advanced management and analytics.