We’re excited to announce that Cinos will be exhibiting at the Emergency Tech Show 2025 (ETS 2025).
Join us on Stand H50 at the NEC Birmingham, 17–18 September, to discover how, in partnership with Cisco and Netcall, we’re showcasing a purpose-built control room communications platform for the UK’s emergency services.
Bringing Confidence to Cloud Migration
Cloud adoption in the public sector is not a new ambition. The Government’s 2013 Cloud First Policy set a clear direction, encouraging organisations to prioritise cloud solutions where possible.
Yet for emergency services, the path has not been straightforward. When lives depend on every call, the stakes are too high for disruption. The need to maintain an uninterrupted service has left many organisations understandably hesitant to move critical communications to the cloud.
At ETS 2025 we’ll be addressing these challenges head on with Cinos Cloud for Blue Light.
What is Cinos Cloud for Blue Light?
Cinos Cloud for Blue Light is a UK‑sovereign, critical communications service built specifically for UK Public Safety. Built on core principles of Resilience, Compliance, and Integration it is designed to support 999 and emergency services, delivering 99.999% uptime, seamless interoperability with existing communications systems, and full compliance with UK security and regulatory frameworks. Learn more.
Introducing Netcall: Enabling Smarter Emergency Communications
This year, we’re delighted to share our stand with strategic partner Netcall, combining a wealth of public sector experience with a shared commitment to advancing the digital transformation of emergency communications.
Stop by stand H50 to see how Netcall’s Liberty Converse solution seamlessly integrates with Cinos Cloud for Blue Light, helping emergency services unlock the full benefits of cloud, from omnichannel engagement to AI-powered automation, in a way that’s secure, scalable, and future-proof.
Key features of the Liberty Converse include:
Omnichannel Contact Centre
AI-powered communications that unify voice, web, and messaging channels into a single platform, simplifying citizen engagement and improving responsiveness.
Voice Interaction
Intelligent call handling with self-service options, callback functionality, and skills-based routing, helping citizens reach the right person quickly and efficiently.
Switchboard Services
Streamlined call prioritisation and routing that reduce call volumes for frontline teams, allowing staff to focus on more complex enquiries.
Seamless Integrations
Supports open standards and integrates with key platforms such as Sopra Steria and Microsoft Teams, ensuring compatibility across emergency service ecosystems.
In Focus: Cinos & Police Scotland’s Cloud Journey
Want to understand the benefits of Cinos Cloud for Blue Light firsthand? Don’t miss Richard Evans, CTO at Cinos, as he takes to the stage on to explore how emergency services can embrace cloud communications with confidence and control.
Date: 17th September
Time: 12:15pm
Stage: Tech Hub Stage
Richard will be joined by Police Scotland CTO, Chris Perry, to share insight into their ongoing work in transitioning 999 services to the cloud. This session will offer valuable, real-world perspective for any organisation looking to modernise critical communications at a pace that suits their operational and risk profile. It is not to be missed!
On Stand Demo: Resilience in Action
Back on stand H50 we’ll be demonstrating the built-in resilience of the Cinos Cloud for Blue Light platform, showing just how much would need to fail before telephony is disrupted. From cloud data centres and customer infrastructure to on-site LANs, we’ll simulate outages across the entire chain, demonstrating how even when critical components fail, your emergency communications won’t.
Enhancing Command & Control Through AV
While on stand, be sure to speak to our team about how Cinos supports the wider operational environment with our audio visual capabilities. With a proven track record in the emergency services sector, we design and deliver control room solutions that enhance situational awareness, improve real-time communication, and strengthen performance in mission-critical environments.
