What is Crestron Flex Care?

Crestron Flex Care is a premium service and support plan designed to keep your Crestron Flex UC systems performing at their best, ensuring your workforce stays connected and productive wherever they are. At its core, Flex Care provides direct access to Crestron experts 24/7, without outsourced call centres, delivering hands-on assistance to get systems back up and running as quickly as possible.

The plan includes:

  • 24/7 live support – Immediate access to dedicated Crestron Flex specialists for technical troubleshooting and guidance.

  • Extended warranty – Extends standard hardware coverage from three to five years when the Flex Care plan is maintained.

  • Advance replacements – Receive replacement units before returning existing hardware to minimise downtime.

  • Discounted on-site support – Benefit from reduced rates on in-person service when required.

With Crestron Flex Care, organisations gain peace of mind knowing their collaboration systems are backed by expert support, extended protection, and proactive service to maintain peak performance across all environments.