Microsoft is a trusted leader in Unified Communications
With 250 million monthly active users (MAU) on Microsoft Teams and with nearly 80 million monthly active Teams Phones users, Microsoft has been labelled as a “Leader” in both Gartner’s UCaaS, and Meetings Magic Quadrants.
Microsoft Teams simplifies communications and collaboration by bringing together calling, chat and meetings into an all-in-one, intuitive app. This allows users to quickly start calls from chat, contact card, Outlook or Teams as well as enabling collaboration using the Office apps within calls and meetings.
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Microsoft Teams Phone System offers a rich set of calling features, providing customers the opportunity to modernise by unifying their global telephony systems. This enterprise-ready, scalable solution caters for increasing demands for flexibility whilst enabling customers to retire legacy PBX services that no longer meet the demands of a multi-generational workforce. Built for a modern, cloud-first world Microsoft Teams Phone System comes with many advanced voice workloads provided right out-of-the-box that would traditionally see other vendors require third-party services at additional cost to the customer.
Users can choose how they make and receive calls, while in the office, at home or on the road from a variety of devices to suit their individual needs and can communicate externally with the addition of either Microsoft Calling Plans, or Direct Routing infrastructure.
Microsoft Teams Direct Routing Partners
As a Microsoft Teams Direct Routing Partners, Microsoft Gold Partner and Networking Services Provider, Cinos’ Direct Routing services encompass both private and public (multi-tenanted) infrastructure offerings, as-a-Service to support your PSTN connectivity requirements, with the ability to flex up or down according to the evolving requirements of the modern, flexible organisation of today.
If you are seeking professional guidance for your project and would prefer to speak directly with an expert, please do not hesitate to get in touch. Our team are on hand to discuss your requirements so why not get the ball rolling today.
Microsoft Teams & Direct Routing
Overview and Features
Enterprise-ready
Calling made simple
Devices
Modern Management
Benefits of Microsoft Teams and Direct Routing
Rich calling features
Providing cloud auto attendants and call queues, as well as traditional PBX functionality.
Enterprise Ready
With all the advanced features you would expect from a cloud phone system, and more!
Flexible deployment models
Catering for small to very large organisations and offering interoperability with on-premises infrastructure where required, smoothing migrations to the cloud.
On-demand capacity
Microsoft licensing methods, and Cinos call plans provide unparalleled adaptability for modern ways of working.
Seamless set up
Services can be stood up in hours and days, not weeks and months.
Increased ROI
Leveraging Microsoft Teams for calling capabilities, represents an excellent return on investment, and allows organisations to reduce on-premises infrastructure.
Collaboration
Featured Updates
- Projects – In FocusNovember 26, 2025
In 2022 the Government Property Agency (GPA) published the Government Workplace Design Guide – a strategic framework for creating workplaces that enable a modern, inclusive and effective civil service. The guide outlines the baseline standards for all central government office buildings, [...]
In 2022 the Government Property Agency (GPA) published the Government Workplace Design Guide – a strategic framework for creating workplaces that enable a modern, inclusive and effective civil service. The guide outlines the baseline standards for all central government office buildings, [...]
Projects – In FocusFebruary 27, 2025Our client is a leading name in business management SaaS solutions. Its operations span multiple locations, supporting millions of small and medium size businesses globally. With a significant UK presence, the client wanted to ensure a consistent and efficient meeting experience [...]
Our client is a leading name in business management SaaS solutions. Its operations span multiple locations, supporting millions of small and medium size businesses globally. With a significant UK presence, the client wanted to ensure a consistent and efficient meeting experience [...]
- In The NewsAugust 18, 2026
We are delighted to share that once again, Cinos will be exhibiting at the Emergency Tech Show 2026 (ETS 2026). Visit our team at Stand J112 at NEC Birmingham, 16-17 September to explore our UK-Sovereign Cloud Communications Platform built specifically for [...]
We are delighted to share that once again, Cinos will be exhibiting at the Emergency Tech Show 2026 (ETS 2026). Visit our team at Stand J112 at NEC Birmingham, 16-17 September to explore our UK-Sovereign Cloud Communications Platform built specifically for [...]
