Scottish Government

Scottish Telephony and Communication Services DPS

Go to... UK Public Sector Frameworks - Overview

Scottish Telephony and Communication Services DPS – Framework ID: SP-21-039

Cinos have been appointed as a supplier on the Scottish Government’s Telephony and Communication Services Dynamic Purchasing System (DPS).

Scottish Procurement has created this DPS for Telephony and Communication Services in order to provide the Scottish public sector and third sector bodies with a quick route to market for all telephony and communication services.

The DPS provides access to technology strategy and service design as well as services to provide support with moving to the operational running of an IT estate. It also provides support for large projects, up to top secret classification and a range of other technology services.

Cinos are an approved supplier on both Lots of the DPS.

Expiry Date: 28th March 2025

The DPS can be used by:

  • Central Government

  • Health

  • Local Authorities

  • Universities and Colleges

  • Third Sector (Voluntary organisations and charities registered in Scotland)

  • Other public bodies

How to buy

To use the DPS, organisations must request access to the dedicated area on Public Contracts Scotland – Tender (PCS-IT) via TelephonyServices_DPS@gov.scot.

Call off contracts awarded via the DPS will have no constraints on their duration or value.

More information for Buyers can be found here.

Public Sector organisations will be able to procure the following Telephony and Communication Services from Cinos:

Lot 1: Telephony and Communication Services

  • Provision of voice calls, services & infrastructure
  • Electronic billing services
  • Broadband provision & services
  • DDI provision
  • Traditional Telephony including Line rental, PSTN & ISDN
  • Migration management support
  • Paging services
  • Non-geo numbers and Directory Enquiries
  • Voice over Internet Protocol (VoIP)

  • SIP Trunks
  • Point to point circuits
  • Telephony as a service
  • Provision of IP Telephony
  • Telephony software services
  • Provision of telephony through a hosted or cloud based solution
  • Call/Contact Centres

  • Maintenance & Support
  • Messaging Services

  • Unified Communications
  • Intelligent Voice Response

  • Automated Call Distribution

  • Audio Conferencing
  • Web Conferencing
  • Video Conferencing
  • Webcasting
  • WiFi Services
  • Provision of voice calls, services & infrastructure
  • Electronic billing services
  • Broadband provision & services
  • DDI provision
  • Traditional Telephony including Line rental, PSTN & ISDN
  • Migration management support
  • Paging services
  • Non-geo numbers and Directory Enquiries
  • Voice over Internet Protocol (VoIP)
  • SIP Trunks
  • Point to point circuits
  • Telephony as a service
  • Provision of IP Telephony
  • Telephony software services
  • Provision of telephony through a hosted or cloud based solution
  • Call/Contact Centres

  • Maintenance & Support
  • Messaging Services
  • Unified Communications
  • Intelligent Voice Response

  • Automated Call Distribution

  • Audio Conferencing
  • Web Conferencing
  • Video Conferencing
  • Webcasting
  • WiFi Services

Lot 2: Enterprise bundled services

Offers the full range of telephony and communication services available in Lot 1 with the inclusion of mobile voice & data services. This Lot provides organisations with the option of consolidating a number of discrete contracts into a single procurement exercise and provides organisations with a “one stop shop” solution for all their telephony and communication needs.

Contact our team

If you are in the public sector and looking at any projects which include deliverables related the above Lots please get in touch. Our team would be delighted to review your requirements and advise if you can purchase our products and/or services through the Framework Agreement.